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Reopening with the Celtic Safe Stays Pledge
In line with Welsh Government legislation our Parks close at 6 pm on Friday 23rd October and reopen on Monday 9th November. We very much look forward to welcoming you back.
Our mantra is - "Wash your Hands, Maintain Social Distancing and stay alert, respecting others and the local community".
We like to think we're a little different at Celtic, in line with our conservation and wildlife principles you'll see our social distancing and hygiene messaging with our Celtic Bee, who'll advise you on what to do whilst you're staying on our Parks.
Thank you for choosing us for your stay or holiday home purchase.
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Welcome Back Visitors Video
Welcome Back Holiday Home Owners
Wales Fire Break Lockdown commencing Friday 23rd October
In line with an announcement by the Welsh Government this afternoon, Wales will be under a "Fire-wall Lockdown" from 6 pm Friday 23rd October until 9th November. If you have a holiday booked directly with us during this timeframe we will be contacting you today. Alternatively you may wish to call us on 000 1777 411 or e mail guestrelations@celticholidayparks.com - please provide your booking reference number.
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Celtic Flexi Booking Promise
THE CELTIC HOLIDAY PARKS FLEXIBLE BOOKING PROMISE For all visitors with a check in date prior to and including 8th November Celtic Holiday Parks is offering our flexi booking promise. This will enable you to move your booking to a period of up to 12 months from your existing check in date, subject to availability. Alternatively we are able to provide a credit note for future use, or a full refund. We will not be making any administration charges for such a move. You may however be required to make further payment in regard to the cost of the new holiday, if priced differently to your original booking. We would confirm this with you at a future date. For any bookings after 10th November, 2020 our standard terms and conditions apply. ` Stay up to date with our offers, news & events SUBSCRIBE TO OUR NEWSLETTER Email Address `
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Latest Lockdowns in Wales
Following the Welsh Government's announcement on 27/09 further lockdown restrictions will be in place for Neath Port Talbot, Tonyfaen and the Vale of Glamorgan as of 6 pm on 28/09. As well as Cardiff and Swansea which are affected from 6 pm 27/09. If you have a forthcoming holiday booked directly with us and you reside in this area, our Celtic Flexi Booking Promise can be used, which allows you to be refunded for your holiday booking, or to move your holiday to a later date.
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Welsh Minister announces additional lockdown restrictions
Following the Welsh Government's announcement today in regard to the further lockdowns in Bridgend, Blaenau Gwent, Merthyr Tydfi and Newport as of 6pm tomorrow. Do you have a holiday booked with us? If you have a forthcoming holiday booked with us and you reside in this area, our Celtic Flexi Booking Promise can be used, which allows you to be refunded for your holiday booking, or to move your holiday to a later date. Read more ... https://bit.ly/2DEknAE
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Rhondda Cynon Taf Lockdown 17th September, 1800 hours
Following the Welsh Government's announcement in regard to the lockdown in Rhondda Cynon Taf as of 6pm 17th September. Do you have a holiday booked with us? If you have a forthcoming holiday booked with us and you reside in this area, our Celtic Flexi Booking Promise can be used, which allows you to be refunded for your holiday booking, or to move your holiday to a later date.
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Welsh Government Updates Covid-19 protocols
As a result of changes in legislation made last Friday, the wearing of masks in all public places at Celtic Holiday Parks is now mandatory. You don't have to wear a mask around the Parks, but you must if you are entering any of our buildings. This includes toilet and shower blocks, restaurants and bars, launderettes, beauty and fitness. In addition if you are using any of the Charlie's restaurants you can only book a maximum of 6 persons per table, all of whom must be from an extended household bubble which can consist of up to 4 households.
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Swimming Pools at Celtic Wellbeing reopen to the public
Our swimming pools at both Croft Country Park and Meadow House are now reopen to the public on a "Book on the Day" basis, subject to availability. There is restricted swimming time, with the ability to book a 30 minute or 1 hour swimming slot. Booking is essential.
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Check in details and social distancing protocols
Before you travel on your long awaited and well earned break to Celtic Holiday Parks please have a read through our "Returning to Celtic" page. You will need to fill in a pre arrival check in form, and read through the section on the page relating to your stay. Whether your a holiday home owner, are taking a break in a lodge or caravan, or staying in a tourer or motorhomes, things have changed a little at Celtic!
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Caerphilly Lockdown 8th September, 1800 hours
THE CELTIC HOLIDAY PARKS FLEXIBLE BOOKING PROMISE - For all direct booking visitors with a check in date prior to and including 30th September, Celtic Holiday Parks continues to offer our flexi booking promise. This will enable you to move your booking to a period of up to 12 months from your existing check in date, subject to availability or receive a refund if you prefer.
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LATEST COVID 19 UPDATE ON HOLIDAY BOOKINGS TO 12TH JULY
We received very positive news from the Welsh Government, that subject to no further amendments being made, Celtic Holiday Parks will reopen on 13th July 2020. Everyone who has a holiday booked from 19th June 2020 - 12th July 2020 will be contacted by our Guest Relations Team to outline rebooking options. Alternatively if you wish to, please e mail guestrelations@celticholidayparks.com. If you have booked your holiday via Hoseasons or an agent, you will need to make contact with them directly in order to amend your booking.
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CELTIC HOLIDAY PARKS FLEXIBLE BOOKING PROMISE
For customers who have already made a booking with us
Celtic Holiday Parks reopen to visitors and holiday home owners from 13th July 2020. Everyone who has a holiday booked between 19th June and 12th July will be contacted by our Guest Relations Team or alternatively if you wish to, please call 0800 1777 411 or e mail guestrelations@celticholidayparks.com. As we anticipate a high volume of calls, if you are unable to get through on our phone lines, please e mail in the first instance and we will get back to you as soon as possible.
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Celtic Holiday Parks update 15th June 2020
With a variety of opening dates, and different messages being discussed across the media we wanted to update you on our current situation. You will probably be aware that there are “indicative” dates from Scotland to prepare for opening on 15th July and England on the 4th July, as long as it is safe to do so and the all important “R” rate is stable.
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LATEST COVID 19 UPDATE ON HOLIDAY BOOKINGS TO 27TH JUNE
In line with Government legislation, the safety and wellbeing of our guests, staff and wider community, we advise that all public amenities on our Parks remain closed. Everyone who has a holiday booked between 1st June and 27th June will be contacted by our Guest Relations Team. Alternatively if you wish to, please e mail guestrelations@celticholidayparks.com.
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LATEST COVID 19 UPDATE ON HOLIDAY BOOKINGS TO 31ST MAY 2020
In line with Government legislation, the safety and wellbeing of our guests, staff and wider community, we advise that all public amenities on our Parks remain closed. Everyone who has a holiday booked between Monday 27th April and Sunday 31st May will be contacted by our Guest Relations Team. Alternatively if you wish to, please e mail guestrelations@celticholidayparks.com.
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COVID-19 UPDATE TO HOLIDAY HOME OWNERS - 22nd March 2020
In addition to the correspondence below the UK Government published further advice on the evening of 22nd March. "Essential travel does not include visits to second homes, camp sites, caravan parks or similar, whether for isolation purposes or holidays. People should remain in their primary residence. Not taking these steps puts additional pressure on communities and services that are already at risk".
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