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Reopening with the Celtic Safe Stays Pledge
In line with Welsh Government legislation our Parks close at 6 pm on Friday 23rd October and reopen on Monday 9th November. We very much look forward to welcoming you back.
Our mantra is - "Wash your Hands, Maintain Social Distancing and stay alert, respecting others and the local community".
We like to think we're a little different at Celtic, in line with our conservation and wildlife principles you'll see our social distancing and hygiene messaging with our Celtic Bee, who'll advise you on what to do whilst you're staying on our Parks.
Thank you for choosing us for your stay or holiday home purchase.
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Welcome Back Visitors Video
Welcome Back Holiday Home Owners
Celtic Flexi Booking Promise
Book your 2021 holiday with us in confidence
Celtic Holiday Parks reopens to visitors and holiday home owners on 1st March 2021. Don't forget that the Celtic Flexible Booking promise provides peace of mind in making your 2021 holiday booking. We look forward to welcoming you back to our Parks in the future, with a great big smile on our faces, and a warm Pembrokeshire style welcome. Stay safe and keep well. THE CELTIC HOLIDAY PARKS FLEXIBLE BOOKING PROMISE As we continue to navigate the landscape of Covid 19, rest assured that we offer a number of options should you be unable to undertake your holiday for the following reasons:
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Latest Update re Lockdown in England
As you will be aware England goes into a full lockdown this Thursday, 5th November, whilst Wales comes out of lockdown on Monday 9th November. For all bookings from travellers outside Wales, who have booked holidays with us we are able to offer a credit note, move your holiday forward or offer a full refund via our Celtic Flexi Booking Promise. If you have made a direct booking via Hoseasons you will need to call their Customer Services line direct. We are not able to amend or cancel any Hoseasons bookings.
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Wales Fire Break Lockdown commencing Friday 23rd October
In line with an announcement by the Welsh Government this afternoon, Wales will be under a "Fire-wall Lockdown" from 6 pm Friday 23rd October until 9th November. If you have a holiday booked directly with us during this timeframe we will be contacting you today. Alternatively you may wish to call us on 000 1777 411 or e mail guestrelations@celticholidayparks.com - please provide your booking reference number.
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Celtic Flexi Booking Promise
THE CELTIC HOLIDAY PARKS FLEXIBLE BOOKING PROMISE For all visitors with a check in date prior to and including 8th November Celtic Holiday Parks is offering our flexi booking promise. This will enable you to move your booking to a period of up to 12 months from your existing check in date, subject to availability. Alternatively we are able to provide a credit note for future use, or a full refund. We will not be making any administration charges for such a move. You may however be required to make further payment in regard to the cost of the new holiday, if priced differently to your original booking. We would confirm this with you at a future date. For any bookings after 10th November, 2020 our standard terms and conditions apply. ` Stay up to date with our offers, news & events SUBSCRIBE TO OUR NEWSLETTER Email Address `
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Latest Lockdowns in Wales
Following the Welsh Government's announcement on 27/09 further lockdown restrictions will be in place for Neath Port Talbot, Tonyfaen and the Vale of Glamorgan as of 6 pm on 28/09. As well as Cardiff and Swansea which are affected from 6 pm 27/09. If you have a forthcoming holiday booked directly with us and you reside in this area, our Celtic Flexi Booking Promise can be used, which allows you to be refunded for your holiday booking, or to move your holiday to a later date.
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Welsh Minister announces additional lockdown restrictions
Following the Welsh Government's announcement today in regard to the further lockdowns in Bridgend, Blaenau Gwent, Merthyr Tydfi and Newport as of 6pm tomorrow. Do you have a holiday booked with us? If you have a forthcoming holiday booked with us and you reside in this area, our Celtic Flexi Booking Promise can be used, which allows you to be refunded for your holiday booking, or to move your holiday to a later date. Read more ... https://bit.ly/2DEknAE
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Rhondda Cynon Taf Lockdown 17th September, 1800 hours
Following the Welsh Government's announcement in regard to the lockdown in Rhondda Cynon Taf as of 6pm 17th September. Do you have a holiday booked with us? If you have a forthcoming holiday booked with us and you reside in this area, our Celtic Flexi Booking Promise can be used, which allows you to be refunded for your holiday booking, or to move your holiday to a later date.
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Welsh Government Updates Covid-19 protocols
As a result of changes in legislation made last Friday, the wearing of masks in all public places at Celtic Holiday Parks is now mandatory. You don't have to wear a mask around the Parks, but you must if you are entering any of our buildings. This includes toilet and shower blocks, restaurants and bars, launderettes, beauty and fitness. In addition if you are using any of the Charlie's restaurants you can only book a maximum of 6 persons per table, all of whom must be from an extended household bubble which can consist of up to 4 households.
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Swimming Pools at Celtic Wellbeing reopen to the public
Our swimming pools at both Croft Country Park and Meadow House are now reopen to the public on a "Book on the Day" basis, subject to availability. There is restricted swimming time, with the ability to book a 30 minute or 1 hour swimming slot. Booking is essential.
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Check in details and social distancing protocols
Before you travel on your long awaited and well earned break to Celtic Holiday Parks please have a read through our "Returning to Celtic" page. You will need to fill in a pre arrival check in form, and read through the section on the page relating to your stay. Whether your a holiday home owner, are taking a break in a lodge or caravan, or staying in a tourer or motorhomes, things have changed a little at Celtic!
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Caerphilly Lockdown 8th September, 1800 hours
THE CELTIC HOLIDAY PARKS FLEXIBLE BOOKING PROMISE - For all direct booking visitors with a check in date prior to and including 30th September, Celtic Holiday Parks continues to offer our flexi booking promise. This will enable you to move your booking to a period of up to 12 months from your existing check in date, subject to availability or receive a refund if you prefer.
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LATEST COVID 19 UPDATE ON HOLIDAY BOOKINGS TO 12TH JULY
We received very positive news from the Welsh Government, that subject to no further amendments being made, Celtic Holiday Parks will reopen on 13th July 2020. Everyone who has a holiday booked from 19th June 2020 - 12th July 2020 will be contacted by our Guest Relations Team to outline rebooking options. Alternatively if you wish to, please e mail guestrelations@celticholidayparks.com. If you have booked your holiday via Hoseasons or an agent, you will need to make contact with them directly in order to amend your booking.
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CELTIC HOLIDAY PARKS FLEXIBLE BOOKING PROMISE
For customers who have already made a booking with us
Celtic Holiday Parks reopen to visitors and holiday home owners from 13th July 2020. Everyone who has a holiday booked between 19th June and 12th July will be contacted by our Guest Relations Team or alternatively if you wish to, please call 0800 1777 411 or e mail guestrelations@celticholidayparks.com. As we anticipate a high volume of calls, if you are unable to get through on our phone lines, please e mail in the first instance and we will get back to you as soon as possible.
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Celtic Holiday Parks update 15th June 2020
With a variety of opening dates, and different messages being discussed across the media we wanted to update you on our current situation. You will probably be aware that there are “indicative” dates from Scotland to prepare for opening on 15th July and England on the 4th July, as long as it is safe to do so and the all important “R” rate is stable.
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LATEST COVID 19 UPDATE ON HOLIDAY BOOKINGS TO 27TH JUNE
In line with Government legislation, the safety and wellbeing of our guests, staff and wider community, we advise that all public amenities on our Parks remain closed. Everyone who has a holiday booked between 1st June and 27th June will be contacted by our Guest Relations Team. Alternatively if you wish to, please e mail guestrelations@celticholidayparks.com.
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LATEST COVID 19 UPDATE ON HOLIDAY BOOKINGS TO 31ST MAY 2020
In line with Government legislation, the safety and wellbeing of our guests, staff and wider community, we advise that all public amenities on our Parks remain closed. Everyone who has a holiday booked between Monday 27th April and Sunday 31st May will be contacted by our Guest Relations Team. Alternatively if you wish to, please e mail guestrelations@celticholidayparks.com.
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COVID-19 UPDATE TO HOLIDAY HOME OWNERS - 22nd March 2020
In addition to the correspondence below the UK Government published further advice on the evening of 22nd March. "Essential travel does not include visits to second homes, camp sites, caravan parks or similar, whether for isolation purposes or holidays. People should remain in their primary residence. Not taking these steps puts additional pressure on communities and services that are already at risk".
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Closure of Restaurants, Bars, Swimming Pools and Celtic Wellbeing
We look forward to looking you back to Celtic Holiday Parks in 2021
Thank you to everyone who has visited our Parks safely this year. We look forward to welcoming you back when we reopen in 2021. It is with much regret that we have made the decision to close our public facilities until further notice, due to Welsh Government restrictions on trading. Do keep following this news page for further updates. The support that we have received this season from guests, visitors, owners and the wider local Pembrokeshire community has meant so much to our hard working team in this, the most challenging of years. We sincerely thank you all and can't wait to see you all again in 2021.
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Celtic Flexi Booking Promise
Book in confidence for 2021
We look forward to welcoming you back to our Parks in the future, with a great big smile on our faces, and a warm Pembrokeshire style welcome. Stay safe and keep well. THE CELTIC HOLIDAY PARKS FLEXIBLE BOOKING PROMISE As we continue to navigate the landscape of Covid 19, rest assured that we offer a number of options should you be unable to undertake your holiday for the following reasons: ~ legislation dictates that you are unable to travel from your area ~ legislation dictates that you are unable to travel into Wales ~ you have evidence to support your need to isolate or indeed are suffering from symptoms of Covid 19. Anyone with such symptoms are unable to enter any of our holiday parks or public buildings As a company we are able to offer the following options: ~ an opportunity to carry your holiday forward to an alternative date within a 12 month period from your existing check in date, subject to availability* ~ a credit note to be used towards your next holiday ~ a full refund *We will not be making any administration charges for such a move. You may however be required to make further payment in regard to the cost of the new holiday, if priced differently to your original booking. We would confirm this with you at a future date. Holiday cancellations which DO NOT RELATE to the above circumstances, plesae note that our standard terms and conditions apply. We would respectfully request that any visitors displaying symptoms of Covid-19 or living with family members displaying symptoms remain home, and move your booking to a future date. Celtic Holiday Parks December 2021
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